Introduction

TruSelo respects your privacy and is committed to protecting any information you may share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website.

Information We Collect

Information You Provide

When you contact us through our website, you may voluntarily provide:

  • Name
  • Email address
  • Phone number
  • Message content

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

  • To respond to your inquiries and communications
  • To improve website functionality and user experience
  • To analyze website usage patterns
  • To maintain website security
  • To comply with legal obligations

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie practices, please review our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With service providers who assist in website operations
  • When required by law or legal process
  • To protect our rights, property, or safety
  • With your explicit consent

Data Security

We implement reasonable security measures to protect information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access your information
  • Right to correct inaccurate information
  • Right to delete your information
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

TruSelo

Jl. Bukit Darmo Boulevard No. 9
Surabaya 60187, Indonesia

Email: [email protected]

Phone: +62 31 608 492 175